Detroit, MI Movers

They are horrible and unprofessional. Zero Stars. They seem friendly and professional before you sign up, then it's all downhill from there. They bait and hook you that way. The movers showed up hours late, and may not have showed up at all if I didn't text one of the... read moreThey are horrible and unprofessional. Zero Stars. They seem friendly and professional before you sign up, then it's all downhill from there. They bait and hook you that way. The movers showed up hours late, and may not have showed up at all if I didn't text one of the many numbers they have. Which most are forwarded to a cell phone number on the day of the move to a mailbox that is full. A man texted me back from one number and said they (him and a helper) were in Detroit and it would take some time for them to arrive. It seemed like they were booked at the last minute by a very unprofessional and uncaring customer service agent with a foreign accent who was working from home with kids yelling in the background. I don't have time to go into detail about the entire move, I will say that it did get completed extremely late, but nothing was wrapped professionally or handled with care. I felt like we were not important to these people, their only concern was getting my credit card number at the end of the move to collect their money. It's funny they never answered my calls in the evening until it was time to pay. That says it all. read less

I would leave zero stars if I could. This is a fly by night company. Don't use them...period! It's a guy who subcontracts labor and rents U-Haul trucks, so it's not a real company. I booked my move and the "agent" told me the time frame was between 1 and... read moreI would leave zero stars if I could. This is a fly by night company. Don't use them...period! It's a guy who subcontracts labor and rents U-Haul trucks, so it's not a real company. I booked my move and the "agent" told me the time frame was between 1 and 5 pm, but there was nobody booked before me so it would be close to 1 pm. At 3 pm they hadn't showed so I called the company to get an updated ETA. Nobody answered and the mailbox was full, so I couldn't leave a message. It sounded like a cell phone, so I texted that the mailbox was full and I was looking for an ETA. I did not receive a response. At 4:15 still nobody had showed up. I searched the web and found 3 numbers for the company. I called them all and they were directed back to the same cell phone, with the same full mailbox. I texted again. No response. At 5 pm I still hadn't heard anything. Finally at 6 pm I received a call from the owner and he made a bunch of excuses about delays from the morning move, he had no way of getting a hold of the movers to know where they were and said he would contact his dispatcher. At 6:30 a woman called me from another cell phone not associated with the business. She said the movers would be there in 25 minutes. Two guys showed up 45 minutes later. They told me that they don't work for the company, and that the owner called them to do this job after they got off work and would pay them half the fee to do it. The company said that their people were all experienced and bonded, which was a lie. They said they would come with blankets, tools, etc. and that was also a lie. They said they would be there between 1 - 5 pm, another lie. And to top it all off, the move took 3 hours, which is their half day rate, but they charged me for overtime. This was the worst experience I ever had with a company and urge you not to use them. read less

The owner of this poorly managed company is Mohamed Sallah. He promised an $80 refund for showing up a Day Later than promised, including hours later than promised and never gave us the refund. Since his "commitment wasn't in writing my credit card company would not honor my dispute. He... read moreThe owner of this poorly managed company is Mohamed Sallah. He promised an $80 refund for showing up a Day Later than promised, including hours later than promised and never gave us the refund. Since his "commitment wasn't in writing my credit card company would not honor my dispute. He is at best a crook and I hope people take time to research complaints prior to making the same mistake we did. John Renfroe read less

Absolutely regret hiring them. Moe is completely unprofessional, he will be rude , he will shout at you especially if you are a woman client , he will break your furniture and if you say anything about that he will curse, one of the most negative energies on this ugly... read moreAbsolutely regret hiring them. Moe is completely unprofessional, he will be rude , he will shout at you especially if you are a woman client , he will break your furniture and if you say anything about that he will curse, one of the most negative energies on this ugly filthy human being. He has no regard for elderly , he caused insufferable pain to my mom, I hope he dies. I truly pray and hope he dies. That’s how evil he is about your feelings and move. He will steal your money and curse at you. That’s the type of stinky character Moe is. People talk about racism on black people, and I used to sympathize .. but this Moe is ugly and black and treats people like shit, takes their money and curses them, I will never feel sorry for ugly black monkeys like him anymore even if he suffers racism from white people or anyone. Moe is a thief , bloody nigger! Who just steals money and damages people s property. Filthy human being. I wish he was the one under the knee of a policeman , instead of George Floyd. read less

I would never recommend Same Day Movers. I was charged for 3 guys services but only had two guys show up. My furniture was broken, my walls were banged up and my boyfriend had to help the movers because they were unable to move certain things. The movers tried multiple... read moreI would never recommend Same Day Movers. I was charged for 3 guys services but only had two guys show up. My furniture was broken, my walls were banged up and my boyfriend had to help the movers because they were unable to move certain things. The movers tried multiple times to avoid finishing the job or even doing it correctly. They were unprepared, had no tools (as I was told they would have everything needed to disassemble and reassemble). When I called a supervisor, she said all she could do was give me the difference between using two guys opposed to 3. I was told they need to pay the workers and the truck rental fee. She made it clear that it didn't matter if we helped the movers do their job and do it properly.... She was not going to do anything to make up for the lack of professionalism or the lack of knowledge or for the fact that we did half of their job for them. She wanted a receipt for the antique lamp that was passed down through my family and was broken by the movers. (I have no receipt, it's extremely old and was passed down) I would encourage anyone planning to move to mist certainly not use "same day movers" read less

i highly recommend Same Day Movers for any one finding a good company. i'm happy with their service, they are Superb, Excellent, Fast and the team that moved me today, very professional, courteous and super reasonable.

They deserve lower than a one star rating. My daughter who's 23yrs old setup a moving day on August 1, 2020 for my mother who is an elderly lady to move on August 10, 2020. Christina gave my daughter a time slot between the hours of 1:00p - 3:30p we... read moreThey deserve lower than a one star rating. My daughter who's 23yrs old setup a moving day on August 1, 2020 for my mother who is an elderly lady to move on August 10, 2020. Christina gave my daughter a time slot between the hours of 1:00p - 3:30p we put a deposit down to hold that time slot. We sat at my mother's old apartment waiting for this moving company who by the way never showed up or gave us a courtesy call to inform us that they where running late or behind schedule. So, my daughter decided to give them a call not once or twice but several times after the time slot we secured was not meant...which was after 3:30p. She spoke to a young lady by the name of Christina. Christina replied by saying I'm going to give the manager a call and try and figure out what's going on. The manager Hassin text my daughter not call TEXT her to see if we can reschedule after we gave them a deposit to hold the time slot that we secured. Hassin never called an gave us an explanation of the situation. So, I as the daughter of the elderly lady. Decided to call the company myself to see what's going on I spoke to a dispatcher by the name of Frank he was a very pleasant young man but not even he couldn't get the job done. I explained to Frank that my mother needed to be moved out of her apartment today (Aug.10th) not tomorrow. Frank replied by saying alright ma'am I'm going to make sure you get moved out today. We can't reschedule her appointment because she needed to be out by the end of the week. I have to work the rest of the week so I took off Monday which was Aug.10, 2020 to make sure my mother is moved out of her old apartment. We sat at my mother old location for hours and no one I mean one showed up to move my mother's things to her new location. So, now my mother is in her new apartment basically with NO furniture at all...which means no bed, no sofa or loveseat, no dining room set. Must I remind you this is an elderly lady who was excited about moving into her new apartment. We call this company Same Day Movers to take this burden off of our shoulders so we wouldn't be stressed out about moving. An apparently it was just the opposite had us sitting there all day without any communication from this company but they took my deposit money... I would suggest that No one should not used this company for anything. They are scammers and liars they will take your money and run away with it. Very poor customer service and professionalism. Why call your company Same Day Movers if you can't abide by the name. I will make sure that this doesn't happen to anyone else what this company did to us. It's bad enough that we are going through a pandemic but for a company to take advantage of an elderly lady is just sickening. Sign by an angry customer... read less

We had scheduled the movers for July 26, 2020, paid our deposit, and received confirmation that they would be at our home between 8:00am and 10:00am. They never showed up so after leaving several voicemails, we finally received a call back that they would be there at 11:30am. After leaving... read moreWe had scheduled the movers for July 26, 2020, paid our deposit, and received confirmation that they would be at our home between 8:00am and 10:00am. They never showed up so after leaving several voicemails, we finally received a call back that they would be there at 11:30am. After leaving several more voicemails, we finally received a call from the dispatcher who would track down the truck, but again, no one ever came or called us back. We waited until 1:00pm and finally gave up. Today we received a text message wanting to know how the movers did. How would we know? They never showed up!!! Our call to them today has never been returned either. read less

Very misleading an dishonest takes advantage of customers very late.

Had a good moving experience with them on Sunday. They were fast but still very careful with my stuff. Only inconvenient thing was that their machine was not working so I had go get cash. Definitely recommend them.

The movers were super good. I was moving from my three bedroom apartment to my first house. These amazing guys lifted it with ease and care. I definitely recommend them.

If I could rate them more I would.!! Sameday movers has a professional, good work ethic, careful work crew that made our move easy..!!!

I highly recommend Sameday Movers

These guys have done a great job. I severely underestimated what we needed, but they pulled through. Will always recommend you guys.

Thanks guys.!!

The movers truly cared about making our moving experience as comfortable as possible for us. Moving can be very stressful, but not with samedaymovers . All the movers we dealt with (Malick and Justin) were polite, considerate, thorough, and professional throughout the entire process. i will use you guys... read moreThe movers truly cared about making our moving experience as comfortable as possible for us. Moving can be very stressful, but not with samedaymovers . All the movers we dealt with (Malick and Justin) were polite, considerate, thorough, and professional throughout the entire process. i will use you guys in the future and will recommend everyone else to do the same read less

Great experience. They actually arrived EARLIER than they said they would on the day of my move (every mover I've used in the past has been very late). They were fast, efficient, courteous, and I don't think they even stopped for lunch. I had planned for a very long day... read moreGreat experience. They actually arrived EARLIER than they said they would on the day of my move (every mover I've used in the past has been very late). They were fast, efficient, courteous, and I don't think they even stopped for lunch. I had planned for a very long day of moving but they were done and gone by 2pm. I will absolutely use them again the next time I move, and I highly recommend them read less

I called with a last minute move and Moe was great. He sent two great guys to help me out. Tony and his partner were professional, courteous and just all around nice guys. I would use them again and would recommend them to anyone as well.

We had to move a very heavy antique breakfront and a recliner from my mother in law's apartment to our house with short notice. The guys came out, took care of the move and did a great job. They were very courteous and professional, and took care with the items.

i highly recommend Same Day Movers for any one finding a good company. i'm happy with their service, they are Superb, Excellent, Fast and the team that moved me today, very professional, courteous and super reasonable.

Awesome!! Sean and his crew came out last minute to move a pinball machine out of a basement onto my truck. The guys were so polite and gracious! No mess - no fuss! They got me out of a bind in no time at all! ... read moreAwesome!! Sean and his crew came out last minute to move a pinball machine out of a basement onto my truck. The guys were so polite and gracious! No mess - no fuss! They got me out of a bind in no time at all! It was worth every penny! Highly recommend this crew! Professional, kind, considerate and prompt! read less